FAQ

MaternalWell specializes in educating, supporting, and counseling women through pregnancy and new motherhood via virtual visits. We take a proactive stance on mental, physical, and emotional wellness during this defining time for new and expecting moms. a healthier person and improve the quality of life to the greatest possible extent. Not only do they want to make sure you are physically fit for surgery but your team also wants to make sure you are mentally fit for surgery as well.

MaternalWell is best for new and expecting moms looking for guidance and support to prepare for and navigate the challenges and changes associated with motherhood. We can help at any point during pregnancy and from immediately postpartum to up to one year after delivery.

Our goal is to empower women with the tools they need to be the mothers they want to be. While we would like to help anybody in need, for severe cases of postpartum depression we would recommend seeing a local in-person counselor. If you believe you may be a danger to yourself, baby, or someone else, please call 911 immediately.

Our list of services can be found at maternalwell.com/services

MaternalWell providers include counselors, lactation consultants, sleep trainers, nutritionists, physical therapists and lifestyle coaches. Rather than bringing on thousands of providers to form a directory of generalists, we have been very selective (less than 2% of applicants) to ensure providers have the necessary expertise, focus, experience and passion to accomplish the in-depth and personal maternal care we strive to offer for our clients. We verify all of our clinical providers have the required licenses and recognized certifications to provide our services nationwide. (LCSW, LPC, RD, RDN, CLC, MCHES, CCSC, etc.) 

If you are a licensed and certified provider and have experience and passion specifically for women’s health, please email us at info@maternalwell.com. 

We offer complete supportive care in one place via virtual visits.  Our providers include licensed mental health counselors, lactation consultants, certified sleep trainers, registered dieticians and perinatal physical therapists. All our providers are licensed and have expertise in and passion for perinatal care.  We are here to support your patients who want to be proactive about their wellness and can help your patients who have specific needs such as those who: screen positive on the ACOG-recommended depression/anxiety screen, have anxiety regarding high-risk pregnancy or fetal abnormality, have nutritional counseling needs (obesity, twin pregnancy, anemia etc), or have pelvic girdle pain, back pain or sciatica. MaternalWell can be a complementary and accessible resource for your perinatal patients.

We give you easy access to maternal care experts from the comfort of your own home. Instead of driving around to multiple appointments or navigating different online services during a time that you may be busy or tired, MaternalWell has all the support you need in one convenient place. Our breadth of service offerings by experienced and focused maternal care professionals, coupled with our simple scheduling and telehealth platform, gives access to often overlooked care with ease.

According to the National Wellness Institute, wellness is considered, “an active process through which people become aware of, and make choices toward, a more successful existence”. We define Maternal Wellness as proactive attention to your emotional, mental and physical well-being during your pregnancy and postpartum journey. While this includes addressing any specific issues or questions, we view Maternal Wellness as more ongoing discussion and exercise to stay on top of your maternal health and try to stay ahead of any challenges before they grow more severe.

Not only do we offer a wide range of services that are most relevant during pregnancy and at least one year after delivery, our clinicians have years of experience and training specifically for women’s health. They are specialists in their field with focus and passion for helping pregnant, perinatal and postpartum women. While we strive to make it easy to navigate through our platform, our care coordinators can be your point of contact to help with scheduling and/or deriving a care plan across all of our services.

While we would like to help anybody in need, for severe cases of postpartum depression we would recommend seeing a local in-person counselor. If you believe you may be a danger to yourself, baby, or someone else, please call 911 immediately.

We do not prescribe any medications.

We currently offer a $35 per month membership plan, pay-as-you-go pricing at $100 per session across all of our services, as well as a $300 Mommy Wellness package for six sessions.

We currently do not accept insurance. If you would like to submit a claim for your insurance please let us know and we can provide the medical records and any other necessary documentation.

We will provide very detailed instructions on how to connect with your provider with the booking confirmation. We also provide some tips for the best experience as well as a link to test out the system requirements. iPhone/Mac/iPad users will need Safari version 11 or higher; or use Google Chrome, Firefox, or Microsoft Edge browser. We’ve seen the best user experience when clients use their smartphone to connect.

Since your scheduled provider has allocated this time for your appointment we request that you notify us 24 hours in advance of your appointment for a cancellation or to reschedule. You can reschedule your appointment by following the link to reschedule in your confirmation email or you can email us at info@maternalwell.com. 

We schedule on the hour and each appointment typically is 45 minutes to an hour. Since a provider may be scheduled for the following hour we ask that you check in a few minutes prior to your appointment.

We pride ourselves on being very focused on maternal health and wellness. Across all of our carefully selected services, which we believe are the most relevant for pregnant, perinatal and postpartum women, our providers have years of education, training, and experience specifically to address this crucial time period. We view ourselves as a nationwide maternal care clinic which complements women’s ongoing care with their doctors. We carefully select a core group of expert providers who we believe have the experience and genuinely share our passion to help women in need and change the way we address often overlooked issues. We do not try to be a directory of providers and are not incentivized by signing up the most clinicians as possible.

We are 100% telehealth and do not offer in-person visits.

You can get started by registering here: https://emr.maternalwell.com.

We will work closely with organizations to customize programs to suit the needs of their employees during this critical time for new and expecting parents. Please email us at info@maternalwell.com and visit https://maternalwell.com/employers/ for more information.

MaternalWell is committed to protecting the privacy of clients who use our services. We comply with all relevant state and national laws and regulations, including the U.S. Health Insurance Portability and Accountability Act of 1996, known as HIPAA. Unless permitted or required by law, your medical records will not be shared without your consent.